Service & Pricing Disclosures

Your monthly fee covers the visits and services listed on your plan, plus scheduling, travel, and digital reporting. It is a maintenance Membership, not a repair warranty or insurance policy. It does not pay for replacement of major systems or damage from major events, including routine wear.

• Billed monthly in advance on your signup date; renews automatically.
• Prices shown exclude sales tax, which is added where required by law.
• Unused visits do not roll over and have no cash value.
• Cancel any time with 30 days' notice. Fees already paid are non-refundable.
• Price changes come with at least 30 days' advance notice.

Anything not listed on your tier is quoted before we start, and never performed without your written approval. Parts and materials are billed at cost plus a stated markup shown on the estimate. If we open something up and find hidden scope, we stop and re-quote.

Labor on completed repairs is warranted for 30 days. Parts carry the manufacturer's warranty only. Inspection findings describe conditions on the day of the visit and are not a guarantee of future performance.

Beacon's visits are visual maintenance inspections, not exhaustive diagnostic examinations or insurance against future failures. If a technician misses a condition during a visit, or if any part of our service is believed to have caused damage to your home or property, Beacon's liability is limited to correcting the missed item or refunding the fee paid for that specific visit.

We are not liable for pre-existing conditions, normal wear and tear, consequential or incidental damages, or damage caused by factors outside our control. Homeowners remain responsible for maintaining adequate homeowners insurance and for reporting concerns promptly.

• Major system replacement, structural work, and roofing replacement.
• Mold, asbestos, lead, and pest remediation.
• Permitted specialty-trade work we don't hold the license for — we refer it out.
• Emergency response is subject to availability and may carry a call-out fee.

Beacon Home Maintenance LLC carries general liability and workers' compensation coverage. Certificates are available on request. Licensed subcontractors handle work requiring a specialty trade license.

We currently serve the greater Pensacola area. Addresses outside our coverage map may be declined or subject to a travel surcharge disclosed before your first visit.

Technicians document work with photos and notes stored in your account. We may use anonymized before-and-after images for training or marketing only with your written permission.